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Description
Call Center Management on Fast Forward: Succeeding in Today’s Dynamic Inbound Environment | Brad Cleveland & Julia MaybenCall Center Management on Fast Forward: Succeeding in Todays Dynamic Inbound Environment Brad Cleveland & Julia MaybenPublisher: Call Center Press (1998)ISBN: 0965909301Condition: Very good. Creases to covers, and light edgewear to covers. Internally clean and well bound. Binding: SoftcoverPages: 281Dimensions: 22,7 x 15 x 1,9cmSKU: IZb0771Weight: 0,55kgPrice: R90,00+++by Brad Cleveland & Julia Mayben+++ Please see photo for synopsis table of contents

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